Manage teams, members and 2FA

Every project belongs to a team, and you see the projects of every team you are a member of.

Requirements

You own the team you get at signup. To invite people you must be an owner with a confirmed e-mail address.
At most 20 teams that you own, 50 projects per team and 50 pending invites per team.

Roles

	Member	Owner
View the team's projects, create and rename projects	yes	yes
Handle issues, uptime monitors, scheduled tasks	yes	yes
See and rotate a project's ingest token	no	yes
Delete projects	no	yes
Create, publish and change status pages	no	yes
Invite and remove people, change roles	no	yes
Rename or delete the team	no	yes

The ingest token lets anyone write data into a project, so members see "Only team owners can see the ingest token" on Settings, and the API returns ingest_token: null. ⌘ K doesn't show owner actions to members.

Invite someone

Go to Teams in the sidebar and open the team.
Under Invite people, enter the e-mail address and pick Member or Owner.
Click Invite. Lampwick e-mails them a link.

The link works once, for 7 days, and only for an account with the invited address. A new invite replaces the old one, and an invite stops working when its sender is no longer an owner. Each owner can send 30 invites per hour; an address gets at most 3 invite e-mails per 24 hours.

Accept an invite

Open the link from the e-mail:

Logged in with the invited address: click Join TEAM.
Logged in as someone else: Log out and continue.
Not logged in: Log in to join, or under New here? Choose a password, set a password and click Create account and join. The link proves the address, so the new account is confirmed at once.

Check that it works

The team's page lists the new person under Members with their role and join date. Until they accept, they are under Pending invite, where an owner can Revoke the invite.

Change roles, remove people, leave

On the team's page, an owner changes roles with the select next to each member and removes people with Remove. To leave, click Leave next to your own name. The last owner can't leave, be removed or be made a member: make someone else an owner first, or delete the team.

Anyone who saw an ingest token as an owner can keep writing data with it after you remove them. Rotate each project's token: Settings → Danger zone → Rotate token, or ⌘ K → Rotate ingest token.

Turn on two-factor authentication

Go to Account & security.
Under Two-factor authentication, click Set up two-factor authentication.
Scan the QR code with an authenticator app such as 1Password, Google Authenticator or Authy, enter the 6-digit code and click Turn on.
Save the 10 recovery codes. Each works once if you lose your authenticator.

Turning 2FA on logs out your other sessions and revokes all your API tokens; create new ones afterwards. New recovery codes replaces all existing codes.

Delete your account

At the bottom of Account & security, click Delete account and enter your password, plus a 2FA or recovery code when 2FA is on. This is blocked while you are the only owner of a team with other members. Teams where you are the only member are deleted with their projects.

Troubleshooting

What you see	Cause and fix
"This invite is invalid, already used or expired"	Invites work once and for 7 days. Ask the team's owner for a new one.
A project is missing	It belongs to a team you aren't a member of. Ask its owner for an invite.
No Invite people card	You are a member, not an owner, of this team.
You can't leave the team	You are its only owner. Make someone else an owner first.
Your API tokens stopped working	Turning on 2FA, or resetting your password, revokes all your tokens. Create new ones on Account & security.

To give scripts or agents access to the team's projects, create an API token.