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Monitoring

Work with issues

Lampwick groups exceptions into issues by class, code, file and line. Resolve, ignore or reopen them; a resolved issue reopens when it happens again.

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An issue is one kind of exception in your app: Lampwick groups every occurrence by class, code, file and line, so a thousand identical errors are one row with a count.

Requirements

  • A project that receives exceptions, from the Laravel package or HTTP ingest.
  • Over HTTP ingest, an exception record needs a _group key; records with the same _group are one issue.

Find an issue

  1. Open the project and go to Issues in the sidebar.
  2. Pick a tab: Open, Resolved, Ignored or All.
  3. Optional: search by class, message or file (/) and pick a time range.

Each row shows the issue number (#12), class, message, file and line, an Unhandled badge when nothing caught it, the count in the range, users affected, the total, and last and first seen.

Read an issue

The issue's page has the stack trace with source code, the occurrences chart, the users affected, Recent occurrences, and the context of one occurrence: Server, Deploy, User and During (the request or job, linked to its timeline).

Resolve, ignore or reopen

On the issue's page, or with ⌘ K → Resolve issue, Ignore issue or Reopen issue:

StatusWhat happens on a new occurrence
OpenIt counts.
ResolvedThe issue reopens, and the team gets a push notification about the regression.
IgnoredIt counts, but the issue stays ignored and sends nothing.

In the API: updateIssue with {"status": "resolved"}, "ignored" or "open".

Notifications

The project's team gets a push notification in the Lampwick iOS app for every new issue and every resolved issue that comes back. Issues send no e-mail; e-mail goes with the other alerts.

Retention

Occurrences follow the retention of your other records. The issue itself is deleted 90 days after it was last seen, or after the retention when that is longer.

Troubleshooting

What you seeCause and fix
An exception sent over HTTP doesn't show under IssuesThe record has no _group. Add one, for example a hash of the class, file and line.
One error shows up as several issuesThe class, code, file or line differs between them, for example after a deploy moved the line.
An ignored issue still counts upIgnoring stops notifications, not counting.

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